How can we help you?
Firstly, we at the Sykadelic Dreams family would like to thank you from the bottom of our hearts. Your purchase has helped support artists worldwide and we are thrilled that you choose us as your outlet to spread positivity!
If for any reason you aren’t absolutely blown away by your hand-made and hand-drawn products we would absolutely love to make it right in any way we can.
We stand by our products 100%. If you are not satisfied, we will issue you a 100% store credit of your order value (what you paid after discount if applicable). You will be responsible to provide the return postage. The store credit will be issued once the items have been received back to us. please note your original shipping cost with your order (if any ) is non-refundable.
If you need to exchange an item or two, please do so within 10 days of receiving your order. Exchanges are only eligible if it’s unused, unwashed and not altered in any way. Exchanges for different designs are not accepted. Email us at firstname.lastname@example.org for instructions and exchange item / size and we will get the correct item(s) sent to you.
If you received a defective, damaged, or incorrect item, contact us within 10 days of receiving your order and we will get it sorted out immediately please contact us.
We accept returns for in-store credit up to 10 days from receiving your order as long as it’s unused, unwashed, and not altered in any way.
Unfortunately, we are unable to cancel any orders more than 24 hours from the time of purchase. If your order shows “delivered” and you did not receive it. Please contact us and we will help you locate the package
We are not responsible if the given address is incorrect and we will not replace/refund with store credit if it is delivered to the incorrect address. Please contact us before it ships to change the address if you find any errors with your address. All items are eligible for return or exchange unless stated under the item.