Frequently Asked Questions

Where are our products made?

All our products are made in our warehouse facility in Bangkok, Thailand.

Who makes our products?

Our products are made in-house by our madly talented employees.

How Long Do Orders Take?

We process, pack, and ship your order within 24 hours of receiving your order. At the checkout, we will also inform you of the estimated delivery date to your location.

How Do I Track My Order?

Once your order is placed, we will send you a confirmation email that we have received your order. Within 24 hours you will receive another email with your package’s tracking number and instructions on how to track your package.

Do You Offer Express Shipping?

Yes!!!! All our products are available and in stock, so no waiting period is necessary for manufacturing and we will ship your products within 24 hours of receiving your order. If you are ordering for special events, birthdays, etc., please check the estimated date of delivery at checkout. This is an estimated delivery date from DHL EXPRESS WORLDWIDE service and may vary 1-2 days +/-.

How Do I Find my Size?

Each item will have a size chart at the thumbnail on the item page where you can see (size) measurements.

What is your Return Policy?

Please visit our return policy page for more information.

What If I Ordered the Wrong Size?

If you ordered the wrong size you can contact us about it.

Can I add to my order?

Unfortunately, we are not able to add to existing orders.

Will I Need To Pay Import Taxes / Duties?

Sykadelic Dreams does not cover any import fees or taxes for international orders. Thus, your order may be subject to such depending on your county’s import regulations.  Sykedelic Dreams is not responsible for any duties / taxes applied to your shipment. By Thai law, we must declare all items at their full price and cannot alter this amount to decrease international custom fees.