Your questions answered
Frequently Asked Questions
Where are our products made?
Who makes our products?
Our products are made in-house by our madly talented employees.
How Long Do Orders Take?
We process, pack, and ship your order within 24 hours of receiving your order. At the checkout, we will also inform you of the estimated delivery date to your location.
How Do I Track My Order?
Once your order is placed, we will send you a confirmation email that we have received your order. Within 24 hours you will receive another email with your package’s tracking number and instructions on how to track your package.
Where Are Your Products Made?
All our products are made in-house at our 800 square meter office/manufacturing plant/warehouse in the city of smiles, Bangkok, Thailand.
Do You Offer Express Shipping?
Yes!!!! All our products are available and in stock, so no waiting period is necessary for manufacturing and we will ship your products within 24 hours of receiving your order. If you are ordering for special events, birthdays, etc., please check the estimated date of delivery at checkout. This is an estimated delivery date from DHL EXPRESS WORLDWIDE service and may vary 1-2 days +/-.
How Do I Find my Size?
Each item will have a size chart at the thumbnail on the item page where you can see (size) measurements.
What is your Return Policy?
Please visit our return policy page for more information.
What If I Ordered the Wrong Size?
If you ordered the wrong size you can contact us about it.
What about washing care instructions?
All our clothing garments come with a care label on them.
Can I add to my order?
Unfortunately, we are not able to add to existing orders.